ServEasy – Delivery Service Mobile App

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ServEasy – Delivery Service Mobile App

ServEasy is a service oriented mobile app-offers different services like Laundry service booking, Medicine collection, Food & beverages, Tailoring & Stitching services, Saloon & makeup etc.We offer smart, efficient and advanced technologies used to get the services, update work status and collect the payment from the customers after providing the services.

ServEasy do Pickups and drop anything in your city. Our services bring them together with Mobile, Tabs, PDA and Pocket PC devices to review the status of the service in real time.ServEasy team is the Pickup and Delivery specialist, providing flexible and affordable pickup delivery options to your home, work place and the customer premises. The safest, most reliable pick-up and delivery of products (ordered online) from home/ work place / warehouses / sellers to the end-consumers using automated information systems for end-to- end order tracking.

  • ServEasy can be installed on Customers and Riders’ end for booking the Pickup /Delivery requests.
  • The generated requests will be displayed / notified in the Rider’s App and the Rider can go to the customer premises for the pickups/deliveries.
  • The ServEasy app can be downloaded and installed on the mobile devices from Play Store.

 

How to Use ServEasy

Before using ServEasy, a Customer or Rider has to register with their own account. There are three types of Account creation.

  1. Service Provider Sign Up
  2. Customer Sign Up
  3. Rider Sign-Up
  • The User ID/Name and password, Name, Mobile No. Address and location are mandatory while creating the account.
  • After creating an account for a customer, he can send their shipment by booking for the shipment by selecting the available Service Providers on the Service provider list.
  • In the above categories, the top priority sign up will be the Customer Sign Up.
  • While doing the Service Provider Sign Up, the related information will send via mail or SMS.
  • A Service Provider can add their own employees for Pickups and Deliveries.
  • The generated booking /request will be displayed / notified in the Rider’s App and the Rider can go to the customer premises for the pickups/deliveries. The same way, a Service provider can send a request to riders for the notification to deliver their Shipments to the customer’s premises.
  • A Service Provider login user can view the entire services on the ServEasy and Dash Board and various Reports are available.

Module Inside

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    • Login
    • Dashboard
    • Account Creation- Service Provider
    • Account Creation-Rider
    • Account Creation – Customer
    • Riders/Pickup
    • Booking
    • Pickup
    • Run Sheet
    • Service Update / Signature
    • D Proof Scan
    • Tracking
    • Various Reports including MIS

Once the shipment is booked by a customer, he / she can find the exact location or the route of the Service boy or the where via is now by via live location tracking.

When a shipment is booked by the customer, an indication notification is received on the rider’s mobile. Then the Rider/ Service boy accepts / rejects the booking of the customer.

If the Service boy/ Rider is accepted the booking of a customer booking number, then those shipments will disappear from other Riders or courier boys in the same route. Then the Rider goes to the customer premises to pick up the shipment from the Shipper.

Service Update / Exceptions

The Courier boys or riders can update the Service / Exception Scans (If Not Delivered) at the customer side itself. The data will be updated in real time on the Service Provider side and customers can track the services on the websites also.

  • The Tracking screen is available for customer login also. So, he/ She can track the status.
  • If the SMS/WhatsApp is integrated with this Service provider, the SMS/WhatsApp messages will go to the corresponding mobile numbers.
  • The Signature can be taken by the Consignee in the ServEasy Signature area.
  • The ID Proof/ Exception Proofs can be taken by camera and can be kept for future reference.

Reports

Different Kinds of reports are available in ServEasy.

  • Customer’s Booking
  • Request
  • Rider’s Accepted
  • Service
  • Revenue
  • Cancelled
  • Idle Customers
  • Revenue Analysis
  • Payment List for
  • Expense
  • Bar Chart/Pie Chart

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Elevating Customer Experience.